By accessing or purchasing from Bagsloro Enterprise (Lorobags.com), you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

This website is owned and operated by Bagsloro Enterprise, Europe. Throughout the site, the terms “we,” “us,” and “our” refer to Bagsloro Enterprise. By visiting our website, browsing products, or completing a purchase, you acknowledge that you have read, understood, and accepted these Terms & Conditions in full.

2. Products

Bagsloro Enterprise specializes in premium handbags, totes, crossbody bags, duffles, vanity cases, and travel collections crafted to blend timeless design, durability, and modern elegance.

Product images, colors, and measurements are provided for reference only. Slight variations in texture, shade, or finish may occur due to natural materials, artisanal craftsmanship, or differences in screen display settings.

3. Pricing & Payments

  • All prices are displayed in USD by default unless otherwise stated.
  • Prices may be updated or revised without prior notice.
  • Orders are only confirmed after full payment is received.
  • We accept secure payments, including credit/debit cards, PayPal, mobile wallets, and other trusted international gateways displayed at checkout.

4. Order Processing & Delivery

  • Orders are typically processed within 1-3 business days after confirmation.
  • Domestic deliveries within Europe take 2-5 business days, depending on the destination.
  • Worldwide shipping is available, and estimated delivery timelines will be displayed during checkout.
  • Customers will receive a tracking number via email once an order has been shipped.

5. Customs & Import Duties

For international customers:

  • Additional duties, VAT, or import taxes may apply based on the regulations of the destination country.
  • These charges are the responsibility of the buyer and are not included in product or shipping costs.

6. Returns & Refunds

Your satisfaction matters to us. If you are not fully happy with your purchase, our return policy applies:

  • Returns are accepted within 7 days of delivery, provided items are unused, unworn, and in original packaging.
  • Personalized, custom-made, or discounted sale items are non-returnable.
  • To request a return, please contact support@lorobags.com with your order number and reason.
  • Return shipping costs are covered by the customer, unless the product delivered was incorrect or damaged.
  • Refunds are issued to the original payment method within 7-10 business days after product inspection.

7. Intellectual Property

All website content, including images, product designs, text, graphics, and brand logos, are the intellectual property of Bagsloro Enterprise, Europe or its authorized partners. Unauthorized use, reproduction, or distribution is strictly prohibited without prior written consent.

8. Limitation of Liability

Bagsloro Enterprise is not liable for any direct, indirect, or incidental damages arising from the use of our website, products, or services. This includes delivery delays, third-party issues, or circumstances beyond our reasonable control.

9. Updates to Terms

We may update or revise these Terms & Conditions at any time. All changes will be published on this page. Continued use of our website constitutes acceptance of the updated terms.

10. Contact Us

For questions or assistance regarding these Terms & Conditions, please contact us:
Website: Lorobags.com
Email: support@lorobags.com